Contacts can only receives email notifications for specified types of emails, and cannot login to the billing account. Sub-Accounts receive email notifications for specified types of emails, can login to the billing account, and can only access what permissions are specified/checked. Sub-Accounts are useful when you have multiple people or departments […]
This feature allows you to change your cPanel account’s main password. Resetting your cPanel password through the billing portal Resetting your cPanel password through the cPanel login screen Resetting your cPanel password through the billing portal: Please Note: These steps will work only for the primary domain on an account. […]
Note: This article only applies to select customers on our new, upgraded Backstage area and will be available to all customers soon! We are sorry to hear that you want to leave us, if there is anything we can do to help you reconsider, please jump on a live chat, […]
Note: This article only applies to select customers on our new, upgraded Backstage area and will be available to all customers soon! In efforts to ensure that our clients have the smoothest service with us, we automatically will renew domains registered through us by default. If for some reason you […]
Note: This article only applies to select customers on our new, upgraded Backstage area and will be available to all customers soon! In this area of Backstage you are naturally able to register domains with Site5. All you need to do is enter the domain you’d like, choose if you […]
Note: This article only applies to select customers on our new, upgraded Backstage area and will be available to all customers soon! This guide will help you through the process of adding a secondary email address to your Backstage account. This will allow them to have complete and total access […]
This feature allows you to change your cPanel account’s main password. To change your password, you must know your original password. Please Note: When choosing a new password, use a secure password. A secure password is not a dictionary word, and it contains uppercase and lowercase letters, numbers, and symbols. If you […]
Note: This article only applies to select customers on our new, upgraded Backstage area and will be available to all customers soon! You want to learn how to log into cPanel? You’ve come to the right place. There are three simple ways to access your cPanel. Choose from below: Access […]
To change the frequency of payments for your account or to be billed in advance please open a chat with our Billing department. In that chat let the agent know how often you want to pay, how far in advance you’d like to pay your bill or what you’d like […]
Note: This article only applies to select customers on our new, upgraded Backstage area and will be available to all customers soon! Your PayPal Billing Agreement ID allows us to automatically charge your PayPal account for invoices that are due and new orders, saving you the hassle of making sure […]
