Site5 - Built For Designers & Developers MENU
Home  ›  Billing Questions

Tax and VAT Policy

In compliance with the tax policies, Site5 collects Sales Tax (Texas), European Union Value Added Tax (VAT), and Goods and Services Tax (GST) based on your city, state, or country. If you are outside Texas, or European Union (EU), then we are not required to collect tax (e.g., sales tax, use […]

Site5 Hosting Plan Features

Site5 offers 3 types of hosting, each with a variety of options to best meet your hosting needs. For more information about each type of hosting, please see below: Web Hosting Packages Reseller Hosting Packages Fully Managed VPS Packages Web Hosting Packages All of our web hosting packages are provisioned […]

Site5 Hosting Price Chart

This article contains charts that display the prices of our hosting plans, including discounted monthly cost for longer billing cycles. Scroll down for more information, or click the links below to jump to the relevant section: Hosting Prices Shared Hosting Reseller Hosting VPS Hosting Frequently Asked Questions Hosting Prices Shared […]

How to Pay with Paypal

When making a payment for your Site5 services, it is possible to manually pay an invoice when using PayPal. To pay an invoice manually with PayPal: Go to Log in with your billing account email and password to access any domains attached to that billing account: If you forgot your […]

Invoices and Payments

Your Site5 hosting account(s) renew automatically at the end of each term using your payment information on file. This article will provide information about when we will generate invoices and attempt charges and what forms of payment we accept. Automatic Invoices Accepted Payment Types Automatic Invoices We automatically generate invoices for […]

Billing: Account Addon Fees

Along with your hosting account, Backstage will provide you access to request many different account “Addons” which will be additions to your hosting account or requests for changes to your existing account. While many of these are free, there are some that would require an additional charge. You can find […]

Money Back Guarantees