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How do I Renew My Domain Name?

…sponsible for manually renewing your domain before the expiration date. To enable or disable auto-renew from your Site5 domain control panel: Go to https://customers.site5.com/clientarea.php. Log in with your billing account email and password to access any domains attached to that billing account. Note: If you forgot your password, click on the Forgot Password link to reset your password Once logged in, click on Domains under the Shortcuts…

Security: Why You Should Use A Strong Password

…igh profile) companies, passwords may not always be safe. Because of this, it’s a very good idea to use different passwords for each site you visit. For example, don’t use the same password you use for your email at your bank website. Also as an example, use a different password for each one of the social network sites you use. If one of the sites you visit has a breach where your password is exposed, this helps turn what could be a massive…

Apache Error Messages Overview

…n look very different from site to site. For more information about Error 404, please see this Wikipedia article. Error 405: Method Not Allowed The 405 error page seldom occurs as it explicitly shows that the mail user agent(email client) in use is attempting to access the server via a restricted method. The error would show a problem with the client software. Error 406: Not Acceptable A 406 error occurs when the server is unable to accommodate…

Managing Site5 Sub-Accounts

…illing account management privileges you wish for them to have: You may then select which billing emails this Sub-Account user should receive, then click the Save Changes button. This user will now be able to log in with the email address you entered and the password you created. Change a Sub-Account Password To change a password for a sub-account:   Log into your customer portal. Click the My Account tab and select Contacts/Sub-Accounts:…

Getting Started: Security

…0 characters long and it is recommended that you not use the same password twice. It is also recommended that you rotate your passwords or change them every few months. Phishing While rare, it is possible that you may see an email that links to a site requesting login information. You should NEVER trust links sent via email and you should always retype the URL of the site you are attempting to login to yourself. Security Questions / Passphrases…

DNS: How to Setup Google PageSpeed

…to setup Google PageSpeed. Please Note: Currently this service is only offered to a limited number of webmasters. You can request access by filling out and submitting the web form here. 1) Once you have received the approval email regarding PageSpeed, click the activation link in the email. 2) After clicking the link, login using the Google account you used when signing up for PageSpeed. 3) Read the terms and agreement, once you understand them,…

Magento: How to configure your store

…r currency options, including allowed currencies 18) To select another currency, hold down control and click on it 19) Click Save Config Success! 20) Click Store Email Addresses This is where you can set the sender names and email addresses for contact and support emails 21) Go to Contacts Here, you can enable Contact Us and set other related options 22) Click Catalog This is where you can set options related to the store catalog, including the…

How do I perform a traceroute?

…ms 75.149.228.2 17 77 ms 71 ms 79 ms 70.87.253.2 18 68 ms 69 ms 72 ms 70.87.255.66 19 72 ms 68 ms 70 ms 70.87.254.186 20 84 ms 68 ms 71 ms 74.53.50.50 Trace complete. C:\Users\Account> You can copy and paste this into an email by selecting the upper-left hand icon and selecting “Edit -> Mark” You can now “select” the text of the window using your mouse cursor. Select the text of the results and hit…

Control Panel Overview

…age is our client account management system. This is where you will see invoices, update your contact information, update your credit card information, create/view/update support tickets, and whatnot. This system utilizes an email address and password for authentication and is accessible at https://backstage.site5.com SiteAdmin SiteAdmin is the control panel for your website(s). The underlying technology is the industry-standard cPanel control…

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