Google Apps is a cloud-based productivity suite for your business that helps you get work done from anywhere on any device. Note: You will need to order & setup the service through Google before proceeding any further. Email loss will occur if this is not completed first. SiteAdmin: Change your MX […]
This tutorial assumes you’ve already created your new email account in SiteAdmin or cPanel and you now need assistance in configuring your Microsoft Outlook 2013 to connect to the newly created email account. Please note this guide applies to Outlook 2013, please the Related Articles section at the bottom of this […]
In this article, we will provide you with the basic information needed to move emails from one email account, to another. Because of the large number of clients available, we will be providing the basic steps one would need to perform in order to complete this transition rather than a […]
In this article, we will provide the links and information you will need to know to install your own copy of Roundcube or SquirrelMail. This would allow you to customize the look, feel, and the connection type used when accessing webmail. If you plan on using the webmail client to […]
In this article, we will cover common email problems and how to troubleshot them. Can’t Read Emails There can be a large number of reasons that may cause you not to be able to read emails. Here are the most common. Incorrect Username Most email clients only put the first part of […]
In this article, we are going to show you how to access the spam folder in each webmail client. You must have Spam Box enabled for the spam folder to appear in your mail clients. Note: If you are using Horde or Roundcube to view your mail, you will first […]
In this article we are going to talk about how email forwards can be helpful to website owners and users. We will also discuss the dos and recommended don’ts for email forwarders. Note: To skip all these details and jump straight to the instructions on how to set these up, simply click […]
In this article, we will show you how to read/delete emails directly from the file system. This can be used if your email is over quota and you need to make space by deleting emails. You will need a FTP or sFTP client. For this demonstration, we will be using WinSCP. […]
In this article, we will cover how to change the timezone setting inside of the webmail clients we provide. By default it they will use the server location time zone, however you can configure this to operate in whatever time zone you wish. Horde: Change time zone SquirrelMail: Change time zone RoundCube: […]
In this article we will demonstrate a way to use a catchall with multiple users. This can be helpful if you want to have an email format like john_*@example.com where the * would act as a wild card and match anything while the john_ would make the email to go the john’s […]