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Email Blacklisted IPs

…lowing the assailant to send bulk emails directly from the web app. On a VPS it is only you and your client’s using the mail server IP, so the only way it would list that specific IP is if one of them sent a spam or an email account/script was compromised. In all cases, if you find your email is bouncing due to blacklisting issues, please contact our support department, as we will work on getting the root caused of the blacklisting…

Webmail: Change webmail time zone

In this article, we will cover how to change the timezone setting inside of the webmail clients we provide. By default it they will use the server location time zone, however you can configure this to operate in whatever time zone you wish. Horde: Change time zone SquirrelMail: Change time zone RoundCube: Change time zone .   Changing time zone in Horde This guide assumes that you are already logged in to Horde. 1) Click the Gear icon and…

RoundCube: How to open an email

This tutorial assumes you’ve already logged in to RoundCube webmail Now let’s learn how to open an email message so we can read it, and perhaps respond to or forward it When you first login to RoundCube, you’ll see that the Inbox is highlighted….. which means the messages shown here are in the Inbox 1) To open a message, simply click on it here. The message will then open in a window below the list of messages 2) Click…

Email: How to setup a POP/IMAP e-mail account in Microsoft Outlook 2013

…This tutorial assumes you’ve already created your new email account in SiteAdmin or cPanel and you now need assistance in configuring your Microsoft Outlook 2013 to connect to the newly created email account. Please note this guide applies to Outlook 2013, please the Related Articles section at the bottom of this page for other versions.  …

Email: Configure Your Account To Use Google Apps

…lick the pencil icon beside the existing MX record to reflect the Google record. For all other records, simply add them. Priority Record 1 ASPMX.L.GOOGLE.COM 5 ALT1.ASPMX.L.GOOGLE.COM 5 ALT2.ASPMX.L.GOOGLE.COM 10 ASPMX2.GOOGLEMAIL.COM 10 ASPMX3.GOOGLEMAIL.COM 5) Once finished, select Remote Mail Exchanger from the Email Routing section and click Save Settings That’s it! Please be aware that there may be a small delay (60 minutes) in this…

Webmail Overview

…h of three webmail programs, please see the links in the Related Items section at the bottom of this page.   Accessing webmail via cPanel 1) Click the WebMail icon Alternatively you can access the webmail for a specific email address by selecting Email Accounts and selecting More and Access Webmail. 2) If you selected the webmail icon from the main page, select Go to Webmail Login Note: By default this will log you into webmail with your…

Email: How to setup a POP/IMAP e-mail account in Microsoft Outlook 2010

This tutorial assumes you’ve already created your new email account in SiteAdmin or cPanel. Now let’s learn how to setup that new email account in Outlook 2010, so you’ll be able to send and receive emails to and from that new email account. 1) Open Outlook 2) Click File 3) Click the Account Settings button 4) Select the Account Settings button from the drop-down 5) Click New 6) Click Manually configure server settings or additional…

Email: Error 550 – No Such User

You will receive a No Such User bounce back message when you attempt to send a message to an email that does not exist. Until the administrator creates the email account, or you correct the email address (if mistyped), you will be unable to send them a message. Below is what a version of the bounce back could look like. This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or…

Web Hosting: What is an email auto-responder?

…e most control panels and webmail programs, you can configure an email address to automatically respond to any emails it gets with a default reply you specify. Then, it will discard the message, keep it in the inbox for that email account, or forward it on to another email address, depending on your settings. Email auto-responders can be used to send a standard “message received” response on a support address, or if you’re…

Email: Error 550 – Mail Rejected/Blocked

…y reasons. Reasons for rejection may be related to content with spam-like characteristics or IP/domain reputation problems. If you are not an email/network admin please contact your E-mail/Internet Service Provider for help. Email/network admins, please visit http://postmaster.live.com for email delivery information and support For more information about email blacklisting, please see this article. If you start receiving this error message,…

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