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The New Paper Lantern Theme at Site5

We are happy to inform you that we will be upgrading your account to the newest version of cPanel. Along with this update, your dashboard will automatically be switched to the newest theme for cPanel, “Paper Lantern”, as x3 is no longer supported by cPanel. We will be rolling the […]

cPanel: How To Disable Nginx Caching

With the addition of Nginx caching on our new server configurations, we find that some users do not want to have caching enabled on their site during development. Due to this, we’ve provided the ability to disable caching while you are developing your site. This can be done simply through […]

How to Reset your cPanel Password

This feature allows you to change your cPanel account’s main password. Resetting your cPanel password through the billing portal Resetting your cPanel password through the cPanel login screen Resetting your cPanel password through the billing portal: Please Note: These steps will work only for the primary domain on an account. […]

cPanel: Accessing Generated Private Keys

Note: This feature is currently available to all customers on our new, upgraded servers and will be available to all customers soon! When installing an SSL certificate on your site, you will also need an Encoded Private Key which is generated when you generate your Certificate Signing Request (CSR). If […]

cPanel: Generating A Certificate Signing Request (CSR)

Note: This feature is currently available to all customers on our new, upgraded servers and will be available to all customers soon! When the time comes to purchase your SSL certificate, your SSL provider will require a Certificate Signing Request or CSR. You can easily generate one of these and […]

cPanel: How to Restore Backups

At Site5, we automatically take backups of your account files and databases nightly. These backups are then kept on file for 7 days for recovery if they are ever needed. cPanel contains tools that make it easy to restore your site in just a few simple clicks! All you would need […]

cPanel: RVSkin

cPanel is where you’ll manage every aspect of your website including email accounts, addon domains, access web statistics, and more! RVSkin is a custom skin developed by RVGlobal Soft that can be applied to cPanel resold accounts. It contains all the same functionality of the regular cPanel with the addition […]

cPanel: How to Import Email Forwarders using a CSV or Excel File

In this article, we will show you how to import email forwards using a CSV or Excel file. Please Note: We offer all of our clients a free migration service in which we will assist you in moving your website from your old hosting service to us here at Site5. In the […]

cPanel: How to Import Email Accounts using a CSV or Excel File

In this article, we will show you how to import email account information using a CSV or Excel file. Please Note: We offer all of our clients a free migration service in which we will assist you in moving your website from your old hosting service to us here at Site5. In […]

cPanel: Image Tools

In this article, we will show you how to use the Image Tools built into cPanel. 1) Login to cPanel 2) Click Image Manager from within the Advanced section 3) Now pick the option you wish to use 4) You can navigate to sub-folders by clicking the folder icon 5) […]

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