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Email: How to set up an email account with Microsoft Outlook 365

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This article is your guide on configuring your email account with us using Microsoft Outlook 365.

Note: Before you set up Outlook 365 for your emails, make sure to create an email account in cPanel or SiteAdmin first.

SSL Settings

Please replace example.com with your actual domain name.

IMAP

Inbound Server – mail.example.com
Port: 993

POP
Inbound Server – mail.example.com
Port: 995

SMTP
Outbound Server – mail.example.com
Port: 465


Non-SSL Settings

Please replace example.com with your actual domain name.

IMAP

Inbound Server – mail.example.com
Port: 143

POP
Inbound Server – mail.example.com
Port: 110

SMTP
Outbound Server – mail.example.com
Port: 25 or 587


Configuring Microsoft Outlook 365

  1. Launch Microsoft Outlook 365.
    • If this is a first-time setup, you’ll directly see the window below.
      • Enter your Email Address.
      • Check the box for Let me set up my account manually.
      • Click Connect.
        1_enter_email_address_page
    • If you’re setting it up for another email account, you can tap on File Menu and select Add Account.
  2. Select POP or IMAP, depending on your preference.
    2_email_protocol_options
  3. Assign the settings above and enter the respective hostnames, port numbers, and encryption methods for the Incoming Mail and Outgoing Mail servers.
    3_imap_account_settings
  4. Enter your email password and click on Connect.
    4_imap_account_password
  5. Your email account has been successfully added.
    5_email_account_added_successfully
  6. Click Done.
  7. You should now be able to manage your emails!
    6_outlook_inbox

Still have a question? Or need help?
If you need technical support with your account, please email us or chat live with a representative.

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