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Email: How to set up a POP/IMAP email account in Microsoft Outlook 2016

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This article is your step-by-step guide on configuring your email account with us using Microsoft Outlook 2016.

Note: Before you set up your Outlook 2016 to receive your mail, make sure you have already created an email address in cPanel or in SiteAdmin.

SSL Settings

Please replace example.com with your actual domain name.

IMAP

Inbound Server – mail.example.com
Port: 993

POP
Inbound Server – mail.example.com
Port: 995

SMTP
Outbound Server – mail.example.com
Port: 465


Non-SSL Settings

Please replace example.com with your actual domain name.

IMAP

Inbound Server – mail.example.com
Port: 143

POP
Inbound Server – mail.example.com
Port: 110

SMTP
Outbound Server – mail.example.com
Port: 25 or 587


Configuring Outlook 2016

  1. Launch Microsoft Outlook 2016.
    • If you are launching it for the first time, you’ll directly see the window below.
      • Enter your Email Address.
      • Check the box for Let me set up my account manually.
      • Click Connect.
         1_enter_email_address_page
    • If you’re setting it up for another email account, you can tap on  File Menu and select Add Account.
  2. Select POP or IMAP, depending on your preference.
    2_email_protocol_options
  3. Assign the settings above and enter the respective hostnames, port numbers, and encryption methods for the Incoming Mail and Outgoing Mail servers.
    3_imap_account_settings
  4. Enter your email Password and click on Connect.
    4_imap_account_password
  5. Your email account is now successfully added.
    5_email_account_added_successfully
  6. Click Done.
  7. You should now be able to manage your emails!
    6_outlook_inbox

Still have a question? Or need help?
If you need technical support with your account, please email us or chat live with a representative.

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