Site5 recommends using WinMTR freeware to generate a traceroute to send to Site5; this solution is perfect for PCs. For directions on how to use WinMTR, please see the following article: How to Use WinMTR If you have a Mac, please read: How Do I Run a Traceroute on a Mac? […]
Traceroute is a utility that records the route between your computer and your Site5 server. It also displays the amount of time each hop takes. If you cannot reach your site, a traceroute will help us determine the issue. To run traceroute on a Mac, follow these steps: These steps were created using Mac OS […]
What is a Traceroute? If you are having trouble connecting to your site or you are experiencing slow network performance, Site5 support may ask you to perform a “traceroute” to make sure there isn’t a connectivity problem between your computer and our server. A traceroute shows the route you take […]