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Web Hosting: What justification do I need for a dedicated IP?


With IPv4 IP addresses dwindling, there are only a few select reasons for having a dedicated IP address. Currently, the primary reason to have a dedicated IP address is for an SSL certificate or for WordPress MultiSite. Any other reason is subject to be rejected.

Examples of non-valid reasons:

  • SEO (Search Engine Optimization)
  • Name Servers (Unless required for a country domain)
  • Mail Servers
  • mySQL Servers

Other reasons may also be rejected.

In addition, if you use your IP for something other than the reason approved for, we reserve the right to reclaim your IP.

If you feel you have a valid reason for requesting a dedicated IP, please contact support.

For more information about IPv4, please see this Wikipedia article.

Still have a question? Or need help?
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  • Yes, but what about the NEW IPv6 ?? Whatever it is called.

    Are you not part of that now?

    • Hello,

      Thank you for your question! We are currently waiting for cPanel (the underlying software used on our servers) to support the new IPv6 protocol. We are also waiting for a wider adoption of IPv6 by internet services providers. Until both are accomplished, we will need to keep using the older IPv4 system. Keep an eye on our blog for more information as it becomes available.

    • Just to expand too, the big holdup on IPV6 is local internet providers. Most providers in the UK and USA don’t support IPV6 yet, and that is the biggest problem.

      90% of our DC providers are ready, and the rest by early next year. And all the software will be ready by early next year for our internals as well,
      Thanks, Ben

  • Why mail is not a good reason to ask for static IP?

    If my plan is on reseller, wouldn’t be better for me to have static IP, I would point my domains mail/MX record to it, so if someone else blacklist the shared server IP, my mail would not get affected by RBL because it uses another IP.

    • Good question! Unfortunately it isn’t possible to use a dedicated IP as the IP you are sending mail from currently, that is always going to be the mail server IP.

      Thanks, Ben

  • Any update on this; that is, IPv6?

    I’ve been considering an SSL Certificate, but purely for security, not any overwhelming requirement. So if the problem of the more-or-less exhausted IPv4 address space still exists, I cannot really justify requesting a dedicated IP address.

    • Hi John,

      No updates yet, no. We are still waiting on the infrastructure to be in place – we want the transition to be as smooth as possible. That being said, an SSL certificate is justification enough :)

  • You guys should upgrade to CentOS 6 soon and enable SNI. That’ll eliminate the need to acquire dedicated IPs for SSL.

    • Hello Jesin,

      That is something we are looking into, yes. Keep in mind, however, that updating the OS on a fleet of production servers is not something that can be done lightly – there are a lot of things that need to be tested before a change like that happens.

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