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Domains: How to transfer a domain to Site5


In this article we will be covering the steps on how to initiate a domain transfer from within Backstage. This tutorial assumes that you have already unlocked the domain at its current registrar and that you also have the authorization code (sometimes called an EPP code) from your domain registrar.

1) Go to the domain transfer section of backstage. This can be done by going to Domains and then clicking the link under the Transferring Domains section. Or you can simply click here.

2) Enter the domain name you wish to transfer to Site5.

3) Enter the domain Transfer Code (EPP) in the appropriate text field. This code should be provided by your current domain registrar.

4) Check the confirmation box to confirm that you have unlocked your domain at its current registrar.

5) Fill in your security questions.

6) Check the box confirming that you agree to the domain transfer fee (this will also extend the current domain expiration date by 1 year).

7) Click the Submit Request button at the bottom of the page.

Still have a question? Or need help?
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  • I just cancelled my subscription with, it expires 17 september.
    I want to move all space (website and email accounts) to
    I am webmaster of and have a MultiAdmin account, how do I proceed?

    • Hello Jan,

      You would have to open a ticket with our support team, using BackStage, for the full details. However, as you have a MultiAdmin account, you can create the subaccount within MultiAdmin, then request a migration of your data from your existing host to us, using the BackStage AddOns form. Your old account will need to be active to do this, of course.

  • Who is the registrar? I see that site5 is not accredited by ICANN. Whos services are you reselling?

    • Hello,

      We use Enom to register domain names.

  • Hello there!

    I would like to enquire if I might be able to transfer a .sg domain to Site5?

    • Hello Bryan,

      Not at this time, no. While we can certainly host a .sg domain, we are unable to hold the registration for it at this time.

  • Hi!
    I just applied for transfer from bluehost. What domain would expire 4th of August 16. In this case will extend till 2017 or not?

    I’m webmaster of

    Thank you!

    • Hi Sebastian!

      If you are transferring your domain over to us right now, the transfer will renew your registration for 1 year so it will expire around this time of year in 2016. You can then easily use your backstage panel to set your domain name to auto-renew when that time comes so you don’t have to worry about remembering to renew your registration!

  • Hello

    Can I transfer domains like
    to you?
    Eventually .best as well..
    Thank you.

    • Hello Ondin,

      Right now, the only domain we can accept incoming transfers for are the following:

      .com, .net, .org, .info, .biz

      We can host just about any other domain, but only these can be registered through us at this time.

  • Hi, I just bought a website through yall but it’s a .co. does this mean i can’t use you? if so i want a refund. thanks.

    • Hello Erin,

      You can absolutely host that through us, without any trouble. Just sign up as normal through our main page, if you have not already. We will not be able to accept the transfer of the domain, however – you will need to keep that with another registrar.

  • what i mean is, i bought a site so i could transfer TO you guys, only to find out i can’t do that. is that right?

    • Hi Erin,

      It can be hosted with us, but we will not be able to accept the transfer of the domain registration.

  • Do you have plans to accept country TLDs any time soon?

    • While these can be hosted with us, there are currently no immediate plans to allow registration or transfer of these domain in to us. That may change in the future, however.

  • We have a domain at GoDaddy and want to transfer it to Site 5. Are there any special procedures to use? We have just unlocked domain at GoDaddy and they have sent us a code to use. Is this all we will need to transfer the domain to Site5?

    • Hi Dana!

      It sounds like you have everything you need! Once you initiate the transfer, there will be a waiting period of up to a week before the transfer of the registration is fully completed. If you notice any delays in your transfer being completed, please don’t hesitate to open a ticket through your backstage panel and our team will look into what’s holding things up.

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