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Disaster Recovery: Singapore

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Backup power, including UPS (uninterruptible power supply) and Generators exist for the Premises. Power Distribution Units (PDU) and electrical panels exist in the Premises. Additionally, each data center facility is equipped with generators that automatically supply power to the facility in the event of outside power failure. Maintenance contracts are in place to ensure the equipment is maintained to vendors’ specifications. The generators are run and tested on a periodic basis under load and no-load conditions and necessary routine maintenance is performed.


At all premises Fire Detection and Suppression systems, including dry pipe, fire extinguishers, smoke and fire alarms exist in the Building. The fire detection and suppression systems are typically tested on an annual basis.


Heating and cooling (HVAC) mechanisms exist, such as CRAC (Computer Room Air Conditioning) units, CRAH units, air handlers and/or chillers, in and/or for the Premises to monitor and control temperature and humidity for the Premises. HVAC equipment, depending on the type, has preventative maintenance performed on a monthly to quarterly frequency.

Estimated Restore Times For Full Data Loss

Because each server (even at the same location) can vary in disk usage, it’s unfortunately not possible to give exact estimates on how long a full restore will take. From experience however, we have found that most servers can be restored within 8 to 16 hours.

For information regarding restoring VPS services, please click here.

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