WHM: Terminate and permanently delete an account
If you no longer wish for an account to reside on your server, you can terminate the account. Be warned that this will permanently delete the account from the server, so this action cannot be undone.
1) Start by navigating to the Account Functions.
2) Then go to Terminate an Account.
3) Select an account using the main domain or user, or search for an account below.
4) If you’d like to keep this account’s DNS Zone, click here.
Do not continue unless you’re absolutely sure the account should be terminated and permanently deleted from your server. You will receive no further warnings.
5) Press Terminate when ready.
It will take some time for everything to be removed from your server.
When finished, you should see an OK message followed by a bunch of checkmarks.
Account removal is now complete. Most traces of the account should now be gone from your server.
This demonstration is now complete. You now know how to terminate an account and permanently delete it from your WHM server.
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Jermy December 10, 2014 at 9:56 pm
To whom may i concern. Can you help me to delete this Site? (REKLAMO.PH) Because they posting a liable concern about in our company.
James Davey December 11, 2014 at 6:29 am
Hello Jermy,
You would need to contact the host of that site to begin this process. Please note that you will need to prove ill-intent – most hosts will not disable a site without proof of this sort.
Md Ziaul Haque August 22, 2015 at 6:58 am
I Delete my this account (graphicsdesigntuts.com) & delete dns zone.
I will try new account same domain but create fail & message me:
Account Creation Status: failed
A DNS entry for “graphicsdesigntuts.com” already exists. You must remove this DNS entry from all servers in the DNS cluster to proceed.
now how can i do?
James Davey August 24, 2015 at 5:20 am
Hello,
It sounds like the DNS zone is not deleting properly. If you contact our support team and explain the error, they will be able to remove this for you.
Zali November 3, 2015 at 11:37 pm
Hello… can u help me?
How i can recover terminated account on WHM? :(
Corey Mahon November 5, 2015 at 8:12 am
Hi Zali!
Not a problem at all! All you would need to do is recreate the terminated account and then submit a backup restore request through your Backstage panel at https://backstage.site5.com/client/addons/backup_restore and one of our staff members will be glad to get your data restored to the terminated account!