How Can I Send a Traceroute to Site5
Site5 recommends using WinMTR freeware to generate a traceroute to send to Site5; this solution is perfect for PCs. For directions on how to use WinMTR, please see the following article:
If you have a Mac, please read:
Once you have completed the traceroute, please contact us via Live Chat to provide screenshot of the results along with the details of your problem. If you already have a support ticket open, please reply to the existing ticket for faster service.
