In compliance with the tax policies, Site5 collects Sales Tax (Texas), European Union Value Added Tax (VAT), and Goods and Services Tax (GST) based on your city, state, or country. If you are outside Texas, or European Union (EU), then we are not required to collect tax (e.g., sales tax, use […]
Customers are responsible for their own backups and web content and should make their own backups for extra protection. Site5 encourages customers to have an automated weekly or monthly backup, daily backups are not permitted. Our backups are provided as a courtesy and are not guaranteed. There can only be […]
Below are commonly asked questions regarding acceptable content for websites hosted with Site5. For more information, we recommend reviewing the Acceptable Use Policy under our Terms of Service. Do you allow sites to advertise for money? Yes, we allow sites to have commercial advertisements. Can I use advertisement banners? Static HTML banners […]
Site5 requires DMCA notices to be filed via fax or letter. The complaint must include full contact information in the complaint (including phone number). We will call and verify. Email (unless digitally signed by a verified and trusted third party) is not an acceptable medium for legal complaints. This ticket system […]
Reporting copyright infringement? It is our policy to respond to clear notices of alleged copyright infringement. The United States Digital Millennium Copyright Act (DMCA) specifies very detailed procedures that must be followed concerning allegations of copyright infringement. In order for us to address any DMCA complaint, you MUST follow the procedure detailed […]
We have outlined the limits for our shared/non-dedicated hosting plans. If you have any questions regarding any of these limits, please feel free to contact our support team. MAIL LIMITS Recipients are limited to 25 per message Mailing list size is limited to 1,500 members POP Connections limited to 60 […]
