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How to perform a ping test

What is a Ping? A ping sends a small packet of information using ICMP (Internet Control Message Protocol) from your computer to a requested destination and returns with the round-trip time. It is helpful for troubleshooting accessibility or performance issues you may be having or simply a quick way to […]

How do I perform a traceroute?

What is a Traceroute? If you are having trouble connecting to your site or you are experiencing slow network performance, Site5 support may ask you to perform a “traceroute” to make sure there isn’t a connectivity problem between your computer and our server. A traceroute shows the route you take […]

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