In compliance with the tax policies, Site5 collects Sales Tax (Texas), European Union Value Added Tax (VAT), and Goods and Services Tax (GST) based on your city, state, or country. If you are outside Texas, or European Union (EU), then we are not required to collect tax (e.g., sales tax, use […]
Did Someone Make a Fraudulent Charge to Your Credit Card or PayPal Account? We take fraudulent charges very seriously. We will close the offending account and refund all unauthorized charges back to you right away. Simply contact us via Live Chat with the information below for assistance. For your security, we recommend that […]
When making a payment for your Site5 services, it is possible to manually pay an invoice when using PayPal. To pay an invoice manually with PayPal: Go to https://customers.site5.com/clientarea.php. Log in with your billing account email and password to access any domains attached to that billing account: If you forgot your […]
This video tutorial will show you how to update your credit card details in Backstage. You can access Backstage by clicking on the “client login” button on the Site5.com website, or by going directly to http://backstage.site5.com.