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How Can I Send a Traceroute to Site5

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Site5 recommends using WinMTR freeware to generate a traceroute to send to Site5; this solution is perfect for PCs. For directions on how to use WinMTR, please see the following article:

If you have a Mac, please read:

Once you have completed the traceroute, please contact us via Live Chat to provide screenshot of the results along with the details of your problem. If you already have a support ticket open, please reply to the existing ticket for faster service.

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