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SiteAdmin: Generating A Certificate Signing Request (CSR)

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Note: This feature is currently available to all customers on our new, upgraded servers and will be available to all customers soon!

When the time comes to purchase your SSL certificate, your SSL provider will require a Certificate Signing Request or CSR. You can easily generate one of these and a matching private key (which is required to install your SSL certificate) in SiteAdmin following these steps:

  • Log into SiteAdmin, scroll down to the “Security” section, and click “SSL/TLS Manager”

SiteAdmin SSL TLS Mgr

  • Click the “Certificate Signing Requests” tab.

SiteAdmin CSR Tab

  • Fill out the form using the appropriate information for your site and company. When the form is filled out, click the “Generate” button at the bottom of the form.
Important Note: SSL certificates are domain name specific. If your site will be accessed at “www.example.com” you must put “www.example.com” in the “Domains” box. If the secure URL will not use “www” such as “https://example.com”, you would place “example.com” in the “Domains” box.

SiteAdmin CSR Form Generate

  • Your CSR is now generated! To access the CSR information to send to your SSL provider, scroll to the bottom of the page to the “Manage Certificate Signing Requests” section and click the edit pencil next to the domain name you generated the CSR for.

SiteAdmin CSR Edit

  • This will provide you with a popup showing you the CSR information. Click the “Copy to Clipboard” button to copy the CSR text. Once it is copied, you can then paste it into your SSL certificate order form.

SiteAdmin Copy CSR

That’s all there is to it! You’ve now generated your CSR and sent it off to your SSL provider to complete your SSL certificate purchase!

Still have a question? Or need help?
See an error in this article or want to suggest a missing topic? Please leave us a comment below! If you need technical support with your account, please email us, chat live with a representative, or call us!

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