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cPanel: How to Login

8 Comments

This demo assumes you’ve already opened your browser, and entered your cPanel login URL

Now login to your cPanel account using the User Name and Password provided to you

1) Enter your Username here…

2) Then enter your Password here

3) Then click Login

That’s it! You’re now logged in to cPanel, and can begin to setup email addresses, parked domains, databases, shopping carts, and dozens of other features!

4) To logout of cPanel, click the logout icon here

This is the end of the tutorial. Be sure to check out the other cPanel tutorials to learn all the great features available to you.

Still have a question? Or need help?
See an error in this article or want to suggest a missing topic? Please leave us a comment below! If you need technical support with your account, please email us, chat live with a representative, or call us!

8 Comments

  • What is my Cpanel URL? I wanted to have a bookmark to the Cpanel directly, instead of logging in Site5 Backstage to save some clicks anytime I want to check something from the server, but I don’t find info about it here. It assumes I already know it :(

    Reply

    • You can use any one of your domains that you have hosted with us and simply add a “/cpanel” to the end of the URL string.

      For example… “http://mysite.com/cpanel”

      Happy Hosting!

      Reply

  • where can we find our c panel username and password? thanks

    Reply

    • Hello Cherra,

      You can find the cPanel login information for your account in one of the welcome emails from when you first setup your account. If you are having issues locating it, please feel free to contact our support team so we can help you regain access to your account.

      For information on how to contact our support team, please see the following link.
      http://www.site5.com/contact/

      Reply

  • Hi,
    I have an addon domain and I’d like to have a cPanel account to access the addon domain’s files. Is it possible to configure an account for that domain only, i.e. not have access to the rest of the site?

    Thank you.

    Reply

    • Hello Marianna,

      Unfortunately because the “addon domain” feature is already an option of cPanel itself, you cannot create a dedicated cPanel account/login for just that addon domain. You can however split that addon domain out into its own account if your plan allows for it.

      Simply remove the addon domain from your current cPanel account and use WHM to create a new cPanel account using that domain. You will then need to move your files to the new account using FTP. If you have MySQL databases, you will need to use phpMyAdmin to export theses databases and you will need to reimport them once the new account is created. Please keep in mind that if you are using emails with this addon domain that you will need to back them up BEFORE removing the adding domain from your current cPanel account.

      We are in the process of publishing Knowledge Base articles with detailed information on how to split addon domains into their own accounts. Once they are done, I will reply back with a link. :)

      If you have any questions, please feel free to leave a comment here, or you can contact our support staff directly by any of the methods found at the following link…

      http://www.site5.com/contact/

      Happy Hosting!

      Reply

  • Hello.

    I’m trying to login to cpanel using http://mysite.com/cpanel and all I get is an error message saying that the webpage is not available.

    Do you know why I’m not able log in? Is there an alternative log-in link? Thanks in advance for the help.

    Reply

    • Hello Mandi,

      You should be redirected to yoursite.com:2082/ (I’ve edited your actual domain in your post, for privacy) automatically, as that is the ‘proper’ URL. It is working normally when I test it – can you contact our support team via chat, with your IP address (they can help you find it, if needed), and we can check to see if you’re hitting a firewall on our end.

      Reply

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