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How Can I Send a Traceroute to Site5

Site5 recommends using WinMTR freeware to generate a traceroute to send to Site5; this solution is perfect for PCs. For directions on how to use WinMTR, please see the following article: How to Use WinMTR If you have a Mac, please read: How Do I Run a Traceroute on a Mac? […]

How Do I Run a Traceroute on a Mac?

Traceroute is a utility that records the route between your computer and your Site5 server. It also displays the amount of time each hop takes. If you cannot reach your site, a traceroute will help us determine the issue. To run traceroute on a Mac, follow these steps: These steps were created using Mac OS […]

How to Use WinMTR

Site5 recommends that you use WinMTR to run traceroute and ping on a domain with a single tool. WinMTR is available in 32 bit and 64 bit editions and is compatible with Windows XP, Windows Vista and Windows 7. Download WinMTR How to Use WinMTR To run a traceroute or ping […]

DNS: Network Tools

Throughout your hosting experience you may come across situations in which you find that your website doesn’t load for you but it does load for others. When viewing other help articles or when you contact support you may be asked to perform a  MTR, a PING, or a Trace route. These […]

How do I perform a traceroute?

What is a Traceroute? If you are having trouble connecting to your site or you are experiencing slow network performance, Site5 support may ask you to perform a “traceroute” to make sure there isn’t a connectivity problem between your computer and our server. A traceroute shows the route you take […]

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