Backstage: Migration from another host to Site5
If you have arrived here, it means that you are interested in having our team help you migrate your website from your existing host to us here at Site5.
A few things to note before requesting a migration.
- We will migrate up to 25 cPanel accounts or up to 10 non-cPanel web hosting accounts, free of charge.
- Email data will not be transferred for non-cPanel migrations, but we will re-create up to 20 e-mail accounts for you.
- Please be aware that our Migration Team works Monday through Friday, 24 hours a day. If you submit your request on the weekend, please be aware that you may not receive a reply until Monday.
Now lets see how to request a migration from your existing web hosting provider.
1) Log into your Backstage and Select Add-ons from the top menu.
13) If you have any notes or special instructions, you can enter them in the Notes box.
14) Input the answers to your security questions.
That’s it! A ticket will be opened on your behalf. Once the request is complete, the ticket will be updated.